As the scope of digital marketing continues to increase, we encompass a wider range of digital marketing services to truly give our clients a complete service. We follow the modern customer journey to cover every aspect of digital marketing and direct your audience from the awareness stage to purchase – where you get tangible results.
Digital marketing
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The Modern Customer Journey

The purpose of digital marketing is to usher your potential customers from becoming aware of your business, through to purchasing your product or service. This comes down to making sure your business is easily discoverable online, has a professional online presence and a good reputation, and finally, a way for people to purchase from you or find your location. Once your customer has purchased, it’s then time to foster loyalty and encourage them to advocate for your brand. Word of mouth, positive reviews and referrals are strong ways to gain new customers and spread the word about your business. Hover over the boxes below to learn more about what we can do at each stage of the customer purchase journey.
Stimulus
How do your customers become aware of your business?
Email marketing
Loyalty programs
YouTube/Video ads
Television
Billboard
Online display advertising
Print Media
Radio
Word of mouth
Search
How do your customers find you?
PPC
Maps
Directories
Apps
“Near me”
GPS
Research
How do your customers learn more about what you do?
Reviews
Social Media
Word of mouth
Purchase
How do your customers do business with you?
Online booking
Purchase via app
In-store purchase
Salespeople
Marketing Materials
Experience
How do your customers spread the word about their good experience with your business?
Social Post
Write a Review
Blog
Word of mouth
We make bespoke digital marketing packages to suit each business’s unique needs. Our team will take a look at your current online presence and recommend a personalised combination of services that will help increase your online visibility and drive more customers to your business.